Jimmy John's - Silver Creek Township

Order for delivery. So the atmosphere sucked I was at work, lol.

So extremely disgusting I found a HAIR in my sandwich and they STILL charged me for the sandwich and I wanted a refund and didn’t even want the sandwich after that but the lady was sooooo rude I just said forget it. I will definitely NOT recommend to anybody. I would rather drive to ROCKFORD if they can’t even give me a clean sandwich and good customer service. I guess I have to give it one star so my review can be posted

I think Jimmy John's is gonna lose lots of business buying the subway name because you cant select your own sandwich toppings any more they lost my

We had an office event and my sandwich was nothing but lettuce and bread. I always knew Jimmy Johns was overrated, that why I don't frequent that establishment. They do not stand above any other sub restaurants, just mediocre to me based on my

I go to Jimmy John's because I like the product. Freeport is my hometown and I understand there's some small town comradery between folks in the service business. I got to the store today to pick up my online order, (which I saw by the cash register), and waited for the person in front of me to finish their order. In walked a regular known by name, and the folks behind the counter exchanged pleasantries with him. The lady in front of me finished ordering and waived me in. Without even looking at me the cashier asked if the guy that walked in behind me was having his regular and what options he wanted. I had been there waiting for at least 3 minutes without recognition. The regular guy placed his order, paid, and THEN the cashier asked what I wanted. Gave me my online order which was the order I saw at the register and without a smile or thank you gave me a cup for a drink. No thank you, no have a nice day, nothing.I like Jimmy John's product, but Freeport Store, you have to try harder. Until Jimmy John's is by appointment only, it's first come, first serve.Please improve your customer service and I promise you, you will sell more sandwiches.