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Avaliação da contribuiçãoI was overcharged for a pizza and the owner wouldn't apologize. I ordered a half meat lovers pizza size large which is $16.99. I was told I could order up to 3 other toppings on the other half so I ordered 3 veggies. I was charged for all three of the extra toppings and the total came to almost $23.00. I could have ordered two small pizzas and would have paid less. When I placed the order I was not told that there would be an extra charge for the other half of the pizza. To not even apologize is a huge customer service problem and will NOT be ordering from them in the future.
So just ate here today.. Seriously do not waste your time or money. The place has gone downhill which is a shame they used to have the best buffalo wings and there pizza is still half decent. Besides that though the food was subpar they don 't have any appetizers. Wings are gone btw. The grilled cheese we ordered for the kid was made with the butt of the bread in a dry pan with no butter. They tried to hide it by flipping the bread. When approached about this the waitress was so out of it you could of smacked her a 2x4 and she would have wondered what kind of wood it consisted of. The manager was rude with a what 's your problem attitude and advised using the butt of the bread is what they use for grilled cheese. When told we would never eat there again she said that 's fine. Sup par food. Crappy service. And overpriced. Paid 50 bucks to get crapped on.
The food was fantastic, and the service was satisfactory. They offered an impressive variety of wine and beer. The pizza was perfectly done, and the mozzarella sticks were some of the best I've ever tasted!
If you find yourself in the Grottoes area, this is the best place for a real meal. Avoid CIRO'S at all costs! The atmosphere is quite nice for the location, with a classic Italian restaurant vibe. The pizza is pretty good, the pasta dishes are tasty, and the prices are reasonable. The staff has been satisfactory during my visits, so I have no complaints about this place.
While the restrooms in the dining area could use some updates, this establishment has a genuine and charming atmosphere. The food is fantastic, and the service has always been excellent. We love supporting our local businesses.
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