Einstein Bros. Bagels - Albuquerque

Lauriana and her crew made my day. Today I was randomly in Northwest Albuquerque and had a craving for a Caribou coffee. Drove to the closest Einstein‘s and found these fine folks. Actually made a fresh pot of coffee for me and set me up with a couple of free bagels just as they were getting ready to close. I would’ve been so disappointed to have the bottom of the pot that has been sitting. Lauriana, the manager, asked if I had a free extra minutes and she would make a fresh out!! Outstanding!! Well done y’all!

Normally I have no issue here but today was a slap in the face. I eat meat so I ordered an Bacon, Egg and Cheddar breakfast bagel. I received one with no bacon instead. Easy mistake, so I decided to ask for a remake of my sandwich. When I approached the register to have my order fixed, I got an eye roll about being a meat eater not eating the vegetarian sandwich. They then took my bagel sandwich back and “remade it”. When I got it back I asked if it was a new sandwich and was assured that it was new. I would have assumed this true but upon eating instead it seems the bacon was simply put on and the sandwich and reassembled. Seriously? I likely wouldn’t have known this if I hadn’t found bits of nothing still all over the paper below my bagel. I’m disgusted by the unprofessionalish of this act and won’t be returning to this location again. Luckily this didn’t involve an meat starvation situation or something more serious. Next time just make a NEW sandwich for the customer...

This was my first time dining at an Einstein Bros., and we thoroughly enjoyed the food. The staff were all courteous and professional. We particularly appreciated the outdoor seating.

The staff are very friendly and make you feel truly welcome.

I stopped by for brunch and had some delicious bagels. There's a great variety to choose from, the prices are reasonable, and the service was quick and friendly. I highly recommend it! I tried the jalapeno cheddar bagel and the farmhouse bagel. Overall, my meal, which included a pizza bagel and a bag of chips, cost less than $13. Definitely worth a visit!