Costa Coffee - Ards

Visited briefly with friends in August 2019. I was impressed by the modern decor and the good cleanliness much better than the Bloomfields store! I was served professionally by Emily and ordered a mocha. It didn't taste out of the ordinary but was okay nonetheless. However, a bug bear of mine keeps annoying me marshmallows!! Why is it that businesses charge 50p for three marshmallows!?!? Come on, customers aren't stupid it's a rip off! Buy mini marshmallows instead and give a good portion like Haptik or The Red Berry do! Coffee was £4.15 in total quite expensive in comparison to local cafes. However the coffee was fine, the service was friendly and the place was clean and modern. Can't really ask for more.

I was in costa today for the first time in a while (21/10/18). The staff are normally extremely chatty and friendly. However, today the ambience was ruined by the very abrupt team leader (brunette) who was shouting orders at the other members of staff. I feel as if her behaviour was extremely out of order considering the lovely, calm atmosphere that the store normally has. I hope the store manager deals with this individual and younger members of staff are treated more appropriately in future.

Was at Costa today for lunch with my mum and daughter. I had a gorgeous toasted sandwich, my mum had a traybake and my daughter one of the cold sandwiches. The food was excellent and we all really enjoyed it. The service is friendly and prompt and the cleanliness is excellent.

Went to Costa Ards shopping centre on sat with my wife and her three sisters for coffee and snack my wife only drinks warm water due to a medical complaint but was told for health and safety reasons she could not have hot water and after discussion it was a flat no so we all left buying nothing this is the first time we have been refused hot water and we have travelled all over Ireland this year and will not be back here

Out Christmas Shopping and needed a ten minute sit down to look over the Christmas list, and have a cuppa. We nipped into Costa Coffee and enjoyed a tea, clementine cake (although a bit more frosting would have been welcomed! , and a Black Forest Hot chocolate. Would definitely go back.