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Avaliação da contribuiçãoI ordered a cake for my baby shower and it turned out absolutely beautiful and everyone kept talking about how delicious the cake was even though usually they don't like or eat cake! I got pumpkin cake with cinnamon filling and caramel buttercream! Thank you so much S&O!!
I just picked up a cake for a birthday celebration. I was referred to this bakery by Pardon My French Bakery (my first choice). I sent emails and photos of the cake decoration I wanted. While the cake was beautiful, it was not exactly what I wanted (per the photos and emails I submitted for reference). I looked past that due to being out of town and ordering sight unseen. The cake was flavorful, but was not moist. The layers were burnt and hard, the macaroons were stale and hard and macaroons should not be hard. They should have a very thin crisp layer and are moist inside. In addition, the customer service was not up to par. If I hadn't asked questions and followed up, I might not have had a cake. No one emailed me or called me back to ask questions, confirm details, etc. I would not recommend anyone else utilize this business and I plan to post a Yelp review. If there is any question as to the validity of my complaint, I am more than happy to drive the 4 miles to this business to have you taste this cake.
Update: After a phone call and discussion they are going to make it right or refund. That's all anyone can ask of a business. Things happen sometimes but its how it's handled that make a big difference..they were apologetic of the issues and are going to make it good..That's all an can ask..
Awesome bakery! Delicious cupcakes and cookies, both vegan and non-vegan. Very accommodating and reasonably priced to boot. I'd definitely recommend to a friend!
Awesome bakery! Delicious cupcakes and cookies, both vegan and non-vegan. Very accommodating and reasonably priced. I'd definitely recommend to a friend!