Cold Stone Creamery - Asheville

Do not order any ice cream from this place unless they want to be disappointed. two years in succession, they have messed up our order, with which today is the absolute worst. no birthday cake because the cake machine did not make our order, was told to me interesting. So no one noticed this for 3 days and no one bothered me to call to let me know until I showed up. the girls who worked today were not trained to make cake, so I without a cake for my men 40th birthday party. this ice-laden is a chaos and runs inefficient. go somewhere else.

Good ice and friendly staff! the medium size was quite big for us, but I don't count it as bad thing. I liked the nintendo who they gave us.

Grandfather, grandma and grandson enjoyed our visit! delicious aromen and very friendly service.

Arrived a little after 9. I’m assuming Google still has an older closing time of 10 on the website. The front door was locked, but the lobby was full of laughing teenagers. The workers, who appeared to be teenagers as well did not communicate the store closure respectfully. The workers screeched from behind the counter that they were closed. It was just unprofessional and in poor taste.

Chris runs a great store. I had an issue with a product and not only did he follow up with me and rectify the issue but he went above and beyond helping me. Great ownership at this location. Cannot recommend his establishment enough.