Kfc - Austintown

My wife was just told she needs to “call in” to order a bucket of chicken while she is in the drive through? She was just trying to order a bucket that is on the menu of the drive through. What is this and why is this a thing. I would like a response from KFC (particularly this GM) about this issue. It is exactly 5pm Friday 4/5/24.

Waited 10 minutes for chicken. And when we got home the chicken tastes like the grease was burnt really sad was wanting some good chicken.

This is probably the worst I’ve ever gotten from a kfc, I’d rather drive all the way to boardman. I got a mash potato bowl that was all hard dried old tasting popcorn chicken, next to no mashed potatoes and just smothered in gravy. So disappointedStaff was friendly though .From your still hungry and now emotional pregnant woman. Thanks a lot

Go to Popeyes instead guys, KFC is going down hill fast. Store chicken is better than theirs and the wait is chicken is horrible. Not a worker gives a damn about that place. Stay far away from all

Love that they make it from scratch every morning. You don't find that in fast food. The crew is helpful and very nice. Whole wings are the