Burgerfi - Avon

I have it 3 stars, but in reality it should be only 2.5 stars. I have had there burgers twice, and both times same issues. The gluten free bun is stale. I know gluten free buns are dry, but I can't even grab the burger without the bun crumbling. The taste of the bun is stale also. I get mad because I pay $2.00 extra for a gluten free bun and it's ****. The burger itself is good, and so are the fries. My opinion is if you need gluten free, don't go here, or if you do, don't get the gluten free bun.

My most recent visit wasn 't the best. Originally I was going to order from doordash but checked burger Fi 's website first and saw that delivery was offered as well. Even better, I had $10 in points available (also a free birthday shake but could only use one promo at a time). I passed my phone to my sons to enter their order but on checking out I saw the delivery fee was over $14. So I decided to just go pick it up. The time on my order confirmation said 7:40pm. My son and I got to the store right around 7:38. The manager told me our order would just be a few more minutes which was totally fine, so I took a few steps back to not block the counter from other customers. We waited...and waited. At around 7:52 I noticed a bag sitting on top and I asked the manager if that was ours. I have no idea how long it was sitting there, but our food wasn 't hot when we got home. We also ordered a milkshake, frozen custard, and a concrete , so the manager asked the woman in that area if they were ready. She handed me the custard in a cup with no lid and a churro sticking out. It looked delicious, but I had to drive this home. She found a French fry dish to put the churro in and a lid to smash down on the custard. I had to ask for a bag to put the custard, churro, and concrete in. Really had me wondering how they 'd handle this with a door dash order. Once at home I wasn 't impressed with anything other than the custard- that was pretty good. My son got onion rings that weren 't very good. My burger tasted very salty for some reason. Might have been the bacon or maybe the pickles? But I didn 't really enjoy it at all. Everything was luke warm after a 5 minute trip home. Our last visit previous to this wasn 't as bad, although it was a weekday and not as busy so maybe that 's the difference. Hoping to update next time with a better review

This BurgerFi was open, closed for several months, now reopened. Price wize is in the same category as Five Guys, which is to say a burger, fries or onion rings, and a soda will be just over $20. The junior bacon cheeseburger was excellent, a double patty with a bit of char, American cheese, crispy bacon, soft roll. The regular fries were a large portion, not a 5 Guys portion, but plenty for one person. Not as crispy on the outside as 5 Guys, but pretty good. I prefer the BurgerFi burger, but the 5 Guys fries. The BurgerFi onion rings are huge and a must try!

The Conflicted Burger!!!! It's so good! Never would have thought of that (it's a vegan patty and a beef patty for those who haven't seen it before... lol) My kids love it here. It's cute inside and they have outdoor seating.

Food was really great as always, but the service this time was fantastic. They took a minute to get shakes out to us and ended up giving us free custard to apologize. The new owner was involved and seemed to really be making this place great again!