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Avaliação da contribuiçãoDANI ALEX (Alexandra are ABSOLUTELY TRUE CUSTOMER ORIENTED PROFESSIONALS WHO TRULY CARE ABOUT EACH CUSTOMER PERSON ! ! !I had an issue with a Credit Card Posting and when I called Alex went above beyond expectations in taking immediate action to resolve the issue. WITH SMILES , ALEX followed up via phone to give me updates. Dani (Front House Manager also went above beyond expectations. Dani LITERALLY TOOK COMMAND with SMILES in taking IMMEDIATE ACTION to resolve the issue and sent text updates to me.Needless to say, Dani Alex gave me HAPPY SMILES : I ALSO want to say THANKS to MAIN ST ON CENTRAL FOR THE DELICIOUS FOOD SUPER SERVICE SINCERE SMILES BY ALL EMPLOYEES :
WORST EXPERIENCE IN MY ADULT LIFE!!LITERALLY ORDERED 2 COORS LIGHT BOTTLES AT 5:50 p.m. and AT 6:40 p.m. I STILL HAD NOT RECEIVED THEM!!I HAD ARRIVED PRIOR TO MOST OF MY DINNER PARTY AND WAS INFORMED PRIOR TO OTHERS ARRIVING THAT WE WERE TO PAY FOR OUR OWN ALCOHOLIC BEVERAGES!THE WAITER AND WAITRESS OF OUR DINNER PARTY STILL WAITED UNTIL EVERYONE ARRIVED PRIOR TO THEM STARTING TO BRING OUT ANY DRINKS,WHICH NON-ALCOHOLIC WERE INCLUDED WITH OUR EMPLOYERS BILL!!AT THIS TIME IT HAD BEEN APPROXIMATELY 20 MINUTES SINCE I PLACED MY 2 BEER DRINK ORDER,WHHCH I WAS GOING TO BE PAYING FOR MIND YOU!!!STILL AT THIS TIME I DID NOT CAUSE ANY KIND OF SCENE!!AFTER ALL DRINK ORDERS WERE TAKEN AND THE WAITER AND WAITRESS BEGAN TO BRING THEM OUT,TO MY ASTONISHMENT,MY 2 BEERS WERE NO WHERE TO BE SEEN!!OUT OF RESPECT TO MY EMPLOYER HOSTING THIS DINNER I POLITELY EXCUSED MYSELF FROM THE DINNER AND LEFT!!A COWORKER MESSAGED ME A PIC ON MY WAY HOME AT 6:50 THAT MY 2 BEERS HAD ARRIVED FINALLY!!SO THAT IS MY PERSONAL EXPERIENCE THAT EVENING BUT IN BEHALF OF SEVERAL OF MY COWORKERS I WAS INFORMED THROUGH TEXTS THROUGHOUT THE EVENING THAT THE POOR SERVICE DID NOT STOP WITH ME!!SEVERAL DID NOT RECEIVE THEIR MAIN COURSES UNTIL 9:15 p.m.AND ON TOP OF THAT THEIR MEALS WERE COLD,WRONG SIDES,OR NOT COOKED TO THEIR ORIGINAL DESIRED ORDER!!!WOULD NOT RECOMMEND THIS RESTAURANT TO A NEW YORK SEWER RAT LET ALONE ANY PERSON IN THE TRI-STATE AREA!!!!
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Took my Service Director out to dinner and he was very impressed. He is from Texas(beef country lol) and got the filet sliders and a ribeye. He said it was all perfectly cooked and very tasty. I got the sea bass. Absolutely delicious ?nailed it again, Main St. Thank you very much!