Charcoal Grill - Basingstoke

If i could give this takeaway a minus score I would. Food was shockingly bad. Chips were dark brown soggy and disgusting. Lettuce in the burgers are about a week old. Their helpful chat person on the online ordering system told me that it’s quite normal for this to happen and for lettuce to discolour on hot foot. Absolutely not! This was old brown manky lettuce. Whole meal went in the bin and £30 wasted

Food delivered early and it said to give delivery code but wasn't able to give it as driver didn't ask for it.

Seriously terrible. The polystyrene packaging had more moisture in it than the contents...apart from the chips which may have been dropped in a puddle at some point.

Food was over an hour late, multiple calls to restaurant and driver. When food arrives driver tells me it’s now £5 delivery fee or food is returned. The order states free delivery and have never paid delivery before. Paid extra for late and cold.

Ordered hasn’t even showed up said would be another 5 mins at 8pm still no food even thou it says enjoy your food what food nothing has turned up now nearly £20 out of pocket