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Avaliações
Avaliação da contribuiçãoThe service from our waiter was wonderful BUT I ordered the chicken parm waited approximately 20 minutes for my order when I got my food it was SO over cooked burnt you couldn’t even cut it with a knife. I sent it back only to wait another 25 minutes for the same outcome if not worse. Mind you they were NOT busy at all. Then when I asked to speak to the manager she had a very bad/poor attitude. They also gave my mother in law childrens pizza to the wrong table so we had to wait another 10 minutes or so for them to make another 1. WILL NOT be back. Will find another Grottos to go to!!
I only gave it 2 stars because it was clean and the staff was welcoming. The food, however, was sub-par, at best. Cold fries, which I think is the worst offense of any eatery. Fries should always be crispy and hot, not soggy and cold. The meatball sandwich was also not that well prepared. They were not busy when I went in, so there should be no excuse.
The food was fresh and delicious. The order was accurate and ready on time. The staff was friendly and helpful.
Parking: Plenty of parking on site parking lot. Kid-friendliness: Kids menu Wheelchair accessibility: Ground level entry easy access
Nice place to share with the family, I like it and I would come back again.