Chipotle Mexican Grill - Bethesda

Great service and staff were so helpful. My food was made to perfection and the price is fair.

I had the worst customer service I have ever seen in my life at any Restaurant or Chipotle..Last night at almost 6pm I went and order my dinner I asked for spicy one spoon the lady added 2 big spoon when I told her only one she got little plastic led and removed some of the spices.. she said is that ok. I felt bad for her so she doesn't have to throw away or pay out of her money.Then I paid. I asked her for CUP ?she said we are out of cups then I said ok can I get soda she said yes I can give cup for thatWhen I told her how come you give me cup for Soda but not for free water Tap she tolds me the manger said so.I asked for the manager. She said we are out of free water cups if you want water you have to buy water bottle..I was shocked and people were shocked from how rude her answer..I told her that doesn't sound correct..Then I told her you know what I do not need to eat from this place any more and return your food for you.. keep it until you give customer free water Tap..When she asked me what is wrong with your food I told her what have happened from her stuff adding too much spicy and I accepted not because I like but only because I do not want to throw away..But since you are have zero customers service I do not want anything from this location anymore..02/14/2024Cood number48000210004011049463

What can I say!. I was hungry and they served me really good.

This location is one of my favorite chipotle restaurants .the restaurant is good location ,beautiful soul working there,clean and organized.I definitely recommend it.

Walked in and walked right back out when I saw team members eating the food out of the food that the they are serving to customers. You shouldn't be eating in the food prep area anyway but right out of the customers food!? I've frequented this location in the past but never again. With Chipotles history of food poisoning this isn't a good look and this location and the other location on Willard will be the next location to have a breakout I'm sure.