Chili's Grill - Boone

Was a major let down. Did an online order and when we got there at the expected time still had to wait an additional 35 minutes for part of food, so the first half got cold. The building was .. well let's put it this way you walk in and your shoes were sticky to the floor so.... if I did not ask I would have not had my complete meal nor had any togo silverware. Will not be going back... and that is a shame. I like ?....

Only 1 Waitress that we could see but several food runners tgat identified themselves. Waitress stayed they were short staffed. Food order was not correct and 2 orders were sent back. They didn't come back until everyone else in our party finished eating. Drinks stayed empty. When we asked food runners for refills they would rl their eyes and walk away. The drinks were not refilled. When I went to rest room food runners were just standing around in big circle in kitchen doing nothing while the waitress was taking orders, delivering drinks, refilling drinks, etc for entire dining room. Ticket when given to us was wrong. Had 2 extra entrees on it. Manager didn't even ask what was wrong and which were not supposed to be on there he just comped entire ticket. That was not my intention but it was appreciated. There are some obvious issues with managing people at the restaraunt. Food was only ok.

We like Chili's but this location is awful. Very dirty dining room. Extremely slow service. Food wasn't good. Items didn't taste like they usually do. Steak wasn't cooked as ordered. Wait staff was over at a table just hanging out, goofing around while we were there. They weren't busy, but it took us almost 2 hours.

Don't bother! Place was dirty, food was mediocre and the price was too high. I understand that everywhere is short staffed but there are WAY better places in Boone to eat. Just keep using their parking lot as a short cut to Walmart and you'll be A ok!

Came here to eat on a vacation only like 12 ppl in the whole place and got told hour wait really????? Said they was under staff well whoever owns this needs to sell and learn how to run a restaurant cause this is embarrassing I was always a big fan of this place but it’s a joke!!