Kookies Kreame Creamery - Broad Channel

I really appreciate that the store called me to let me know what they didnt have instead of canceling my order together. Best sweet potato fries that I have ever had and the cookies and cream ice cream was really nice (it was vegan). Will definitely order again

Their food is amazing, the desserts are to die for. My favorite new spot in Flatbush for literally everything.

Excellent customer service. The owner/manager that I was talking to gave me the inside scoop as to what happened yesterday when I ordered using UberEats and never got my order. Not gonna go deeply into it but I heavily respect that, and respect the communication of items to replace ones the store had. Person was friendly and very accommodating, and as someone who came off a stressful day as a Customer Service Associate myself, I am impressed. I was even offered a small Ice cream cup as a freebie by the owner/manager (I dont know if they were the person I was speaking to but whoever it was I respect them heavily). Sadly I didnt get it, but that customer service was so outstanding that I dont even care about it at this point. I did also had my order modified heavily in the store, due to K&KC (at least this branch) running out of some of my requested items, but again that customer service more than made up for it, in that Im so happy I havent put a SINGLE cent towards a premium Uber Eats subscription, and definitely not after today. I just wished I lived near there, because if I lived a block away from there, I would 1000% be a frequent customer as much as I would feasibly be. Service was that great. Glad I choose to order there again after yesterday, and i dont know when, but Ill definitely order from here at least once more, this branch certainly earned my moneys worth.

The food is amazing I recommend it to everyone

Beef patty was tasty