Starbucks - Broad Channel

The slowest Starbucks ever!! Not enough staff for such a busy location!

Often times they do not have selected items via mobile order and you do not know until picking up. Drinks are ok if they are not skipped over or forgotten about. Not the servers or employees fault, they usually are very fast and effective.

The level of incompetence the employees in this location have is unbelievable. They make constant mistakes on drink orders and are very rude when you ask them to redo it. I buy Starbucks frequently but I have given up getting anything from this location. I would advise anyone not wanting a headache to go to a different location.

10/14 I was so impressed watching how FAST and efficiently Lilian makes the drinks! I appreciate her.

Love this location, super convenient for morning coffee. Great atmosphere with the cute little library and the staff even remembered my name even though 99% of the time I order by mobile ! Only complaint is the nitro machine seems to be broken like a LOT :