Dunkin' - BRONX

Is this DD legit? When I tried to share my experience on the website, it says the store survey code on my receipt is not valid. I resorted to place my experience in this manner. I asked for a particular coffee but was instead serviced with anincorrect order. The server insisted he gave me the correct coffee, but on the contrary, I know the distinctive taste of thecoffee. I have ordered the same type of coffee for years . I felt the gentleman thought I wouldn't notice upon receiving it. Ihad a feeling the male server was trying to deceive me. After I spoke to him about the issue he stated ok ok I will make you acup of the coffee, I originally ordered. I saw it as a admittance of guilt. : when i first oredered it. He already opened asilver pkg and brewed something, and gave me the cup. What the heck was going on?! he thought I wouldn't know?!!! I asked formy money back, he returned it straight from the register. No hesitation, he knew, I knew. I will no longer visit thisparticular DD ever again.

The woman in dunkin Donuts was VERY rude and Disrespectful! She was dissmisive with a BIG Atitude! The 2 co-workers laughed and made fun of me and my order while I spent a good amount of money that morning. I WILL be contacting the Corporate office andemailing everyone for her misconduct... She was cocky and Condescending the whole time. I want this behavior and situation to beRECTIFIED ASAP!

I ordered a Carmel ice latte a French vanilla coffee ???? and they gave you a shot of coffee and fill the rest up with milk on top of the full cup of ice. I told her that am paying for coffee not milk, so she said that's the way we make it so I said ok sogive me my money back cause I didn't order ice milk..

I went to order a Sausage, egg, and cheese croissant and asked for the bread not to be toasted and the employees could not comprehend basic English and seriously asked me if I didn?t want the sausage and eggs cooked when all I said was for the breadnot to be toasted, it?s a simple request but apparently it was made difficult. This happens on multiple occasions with thislocation and it makes it somewhat of a challenge to order food face to face unless your food is ordered on the Dunkin? app.

The male staff told me to go check another Dunkin as if my kind is not welcome and I was not disrespectful or rude he just seemed like he don?t like Spanish ppl that?s sad ???? all I wanted was coffee not coffee with disrespectful service and talkingabout me as I wake away please take action Dunkin I been coming to this place for years