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Avaliação da contribuiçãoTwo weeks ago, we ordered 2 large pizzas but received 2 medium pizzas instead. We called the restaurant to inform them of the mistake and were told we would receive a deal on our next order. However, when we called tonight to redeem the deal, the owner accused my mother-in-law of lying. The attitude over the phone was unacceptable. While the pizza is good, we have never had an issue until now. We will not be returning as customers unless we speak to the owner directly about their poor customer service.
My family has been ordering from this restaurant since I was a child. Everything they make is fantastic. Their pizza is a deliciously greasy treat, their sandwiches are filled to the brim, and even their poutine has a unique flavor. Whether it's hot and fresh from delivery or enjoyed cold the next day, the food is consistently amazing. The delivery person is always friendly, and if you become a regular customer, they often throw in a little something extra for free. Whenever we have guests from out of town, we order from this restaurant and they are always impressed. The food is awesome and we look forward to continuing to order from here.
Ordered from this place for several years until I discovered Como and Place Jacques Cartier Pizza. Both are more expensive but, the quality of those two are light years ahead of this pizza joint.
Quite miserable. Owner seems reluctant to offer any existing specials. Pizza not so great, mediocre at best. Will not be returning after spending almost $35 for an extra large pizza. Ridiculous.
Order 2 LARGE pizza 2 weeks ago, (14") but received 2 medium pizzas (12") in 14 boxes. No boggy. We just called them up and let them know the pizzas were small for what we ordered. Person on the phone was nice and said we'd have a deal the next time we called. Sweet right? Nope. We called tonight and reminded them of our agreement, but the owner (apparently) decided to call my mother-in-law a liar. Literally. The attitude this schlepp gave over the phone was worthy of a kick in the teeth. Calling a customer a liar when you've already decided to honor a mistake up on YOUR PART is disgusting. Your pizza is good. Not the best, but good. Still, we never had an issue with this place until just tonight. The only time you'll hear from this REPEAT CUSTOMER again is when I drive down there myself and throw some heated words about customer service your way. Dufus.