Harris Hoole - Broxbourne

Visited this coffee shop today. Shocking customer service. Approached in a rude manner, older woman at counter with red hair shot us dirty looks the whole time of our visit. This is appalling customer service. Will not be visiting again

I visited at lunchtime there was three staff on duty. Tables overflowing with dirty crockery, food requested not available, insufficient staff on duty, drinks served without saucers. Therefore overall disappointed n would not return

Always love spending time here. The relaxed cheerful atmosphere, friendly helpful staff and seating to suit your mood. Comfy wing chairs or bistro style seating whatever suits you or your companions. You never feel that you are being hurried out, in fact quite the reverse. Try for yourselves.

Best coffee in the uk. Almost every weekend we visit this coffee shop with husband. Really nice place and friendly staff.

Words fail me. How is it even possible to make a cheese toasty quite that soggy beggars belief. Overpriced goods are everywhere you look. A classic case of style over substance. The tables are always filthy because the staff don't seem to be able to keep on top of things. It takes an age to get served your coffee. Who'd have thought I'd have pined for the days of the Tesco cafe. At least you knew what you were getting there.