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Avaliação da contribuiçãoTonight we ordered 5 different desserts, but it took an hour for them to arrive. Unfortunately, they were missing the ice cream, chocolate sauce, and whipped cream that were advertised. On top of that, they were lukewarm and not very appetizing. The crepes felt heavy in my stomach and were almost cold. When we called to complain, they offered free milkshakes with our next order, but we have no intention of ordering from them again. I would not recommend ordering from this restaurant, no matter how tempting the desserts may look in the advertisements. It's a scam.
I reluctantly have to leave a negative review for this restaurant. We reside in the NG9 area and placed an order through Just Eat at 6:30. They informed us of a 1-hour wait, which we were okay with. At 8:10, my partner called to inquire about the delay and received a rude response, stating that our location was at the far end of their delivery radius and the driver was just leaving. After waiting until 9:25, we contacted Just Eat for a refund just as our food arrived. It took the driver 1 hour and 15 minutes to reach us, which is 8 miles away. The food was cold, the crepes were only half filled, and the milkshake I ordered was warm, almost like soup. I used to order from this restaurant frequently without any issues, but this experience, along with a previous order cancellation when they were open, has soured my opinion. 1. If there are delivery time constraints, do not offer delivery to our area. 2. Do not make customers feel guilty for it. 3. Waiting three hours for two crepes and a milkshake is unacceptable. 4. The quality of the food was subpar as well.
It took an hour and a half for my order to arrive. They forgot my cookie dough and the crepe was cold and hard, so I had to microwave it to warm it up. The restaurant did not answer the phone after 15 attempts, and I only received a £3 refund from Just Eat. With so many options for shakes and waffles in the area, I will definitely be trying one of those instead.
I just found the best take-out restaurant in Nottingham. Their burgers are amazing, milkshakes delicious, and waffles incredible. I will definitely be returning here again.
Most brilliant crepes i have ever tried, even compared with France... i mean the texture of the crepe is mind blowing. if you know crepes... could improve on packaging as its a bit of a downer when such nice food in bad packaging