Whole Foods Market - Burbank

This rating is for the ready made food portion of the market. I still love Whole Foods as a market, but they need to do something about their prepackaged ready made food.I was in a hurry so I got some shrimp spring rolls, you know where the sushi is. Normally these items are fresh and even though they may not be the best tasting or quality, they will do in a pinch.I purchased these about 330ish and let me tell you, they were soggy, went and not well wrapped as they fell apart as I started to eat them. I would have gone back to get a refund, but like I said I was in a hurry.I doubt I will be coming back to buy any of their ready made packaged food. GROSS!The only saving grace is that I still like the market as a whole which earned the two stars.

This is probably one of my favorite Whole Foods Markets to come too! The produce is always really great here and the customer service is by far one of the best. I've really taken some time to get to know some of the staff here because they are always so welcoming, helpful, and extremely kind and thoughtful. I enjoy my morning shake conversations with Allen! This guy should be running this place. He's always talking to all the customers and having engaging conversations. Alberto in the body skin department is always extremely kind and very helpful with recommendations on what I should be taking. If you're a local to Burbank, I highly recommend you come to this Whole Foods.

Fresh food and friendly service, I had a wonderful Saturday with my lovely daughter here!

I love a good whole foods. This store is a great size with great staff. There is plenty of seating indoor and outdoor if you wish to eat some good food from the hot bar or salad bar after you shop.

I went into this Whole Foods with the intention of purchasing a specific snack they usually carry. The store did not have the product so I decided to look around and see if there was anything else I needed. As I walked around the hot bar area to see what food was available a security member was blatantly staring at me and the person I was with, and following us at a distance of a few feet as we attempted to browse the foods. How I would 've stolen a big box of sushi is beyond me, but maybe the reality that my boyfriend and I were simply browsing was too difficult a concept to comprehend for this security guard. I picked up an item in the dairy aisle and headed to produce. As I was looking at the fruit and smelling different ones to pick what I wanted, I noticed yet another security person glaring at us as he(security guard) walked towards the exit to block it. I looked around for a plastic bag and proceeded to move towards another island to grab a bag as the one I was at did not have bags. As I moved, two employees were whispering and one pointed at my boyfriend and I standing in the produce section. I felt extremely uncomfortable trying to just decide on which item I wanted without having several employees breathing down our necks and intimidating us.It was humiliating to walk into a store and immediately be profiled as shoplifting. Only one employee addressed us in the store and spoke kindly to us at the check-out area.Saying these employees were doing their job is completely unacceptable. It 's a sorry excuse. I would be absolutely embarrassed to know my employees and security were intimidating and creating a hostile environment for store patrons. As someone who has worked in retail, it 's disappointing to know that these employees had no concept of understanding the difference between store patrons and shoplifters, as well as being the recipient of employees severely lacking customer service skills that allow customers to feel welcomed, helped, and inclined to return. Needless to say, this experience was highly disappointing, I could not be less impressed by the employees at this Whole Foods.