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Avaliação da contribuiçãoSo yummy!! Delicious butter chicken, and the mango lassi is a must. Quick and yummy lunch stop with friendly staff!
The food is fabulous here! I'm praying you will open in New York City after things go back to normal. The butter chicken is the best I've ever tried I was so impressed I touched the chef's feet. Which in Indian culture is a sign of respect. Lauren
Very disappointed to find such poor terrible customer service here today. While I ate at the long communal table around 1 pm, someone stole my wallet from my purse, rifled through it stealing multiple credit cards, and tossed it on the ground and left. No one working here cared. My property was stolen in their business and they just shrugged. I told multiple staff members and asked if anyone had turned in a lost credit card or three. No was as much of a response as I could get. No one even left behind the counter. No one asked if I was ok. They just didn 't care. What terrible service, what a terrible way to treat a customer. To treat a fellow person. They set up of the restaurant allows anyone to walk in, not order anything, and pick wallets. I know Butter Chicken Company can 't stop bad things from happening, but I 'm appalled at how little they cared this happened in their restaurant. I 'm shocked the workers just stared at me. I can cancel all my credit cards, and I can choose to spend my money elsewhere. Beyond that, I feel helpless which is the last thing I expected when I went for lunch today. The chicken is good but the experience and hassle isn 't worth it. Update: A note for the owner who would rather lecture and continue the not my problem vibe he taught his employees. 1) it doesn 't take a security guard to say, dining in or carrying out? or noticing when someone takes a seat with out a tray of food, there were two people standing around behind the counter who could have done this. Lots of businesses in DC are busy, 300 is not a magic number that absolves you of responsibility. 2) I absolutely filed a police report, you could have phrased this as a question instead of assuming I didn 't do anything. This response is condescending and rude. I can give you the responding officer 's name and the case number, but you didn 't ask. 3) I tried to provide all of this information through the Contact form on your website I got multiple errors. You should fix your website and try customer service instead of whatever the heck this reply is. 4) my wallet was lifted and credit cards stolen at 1 pm on Tuesday, March 10th from Butter Chicken Company on 18th St NW DC. And your staff didn 't care At. All. And you lectured me instead of relating. I admit in my review businesses can 't stop bad things, but this interaction is further proof that your customers are not a priority. HOW AM I MORE MAD A DAY LATER...
This place was just OK. Not wow not impressed. I liked the sides more than the actual butter chicken but one of the sides was served to us cold which bothered me. The sauces were delicious and things were seasoned well. The butter chicken sauce was good, but the chicken was really tough not sure why. I don't think I would come back here unfortunately.
I am updating my review from 3 stars to 5 stars Few reasons The quality of the main dish has gone up dramatically. I love it. I originally complained about it being too sweet. No more! They made it better and more rounded, it's sweet but has hints of spice and not the kind of spice that makes your eyes water but your mouth water. The butter chicken is now excellent. It also doesn't feel super heavy or oily which is a bonus. 4 stars for the food and one extra star for something very important: value of money. You will not find for $12 ish the quantity AND quality of Indian food in the area. Apart from 2 sides which are very generous, you also get a piece of naan. That is amazing. Great job to the team at Butter Chicken Company for listening to customer feedback and improving! Will be a repeat customer for sure!!!!