Uncle Frank's Takeaway Burgers Kebabs

Baby was asleep so thought I'd order some sneaky food with my older son. Food arrived much quicker than expected (via Deliveroo) which would usually be fine but the driver RANG me (almost 1am) and told me he's waiting outside! So...my mixed shish kebab turned up as meats in pitta bread...NO salad or sauces! The fried chicken was like 2 x breaded chicken portions so not as expected. The fries were usual fries. Tried calling the number but nobody was bothering to answer! I gave up and went to bed! Shame as the meat was tasty!

Do not order from uncle Frank's own website! I tried to pay by card but it seems they possibly turned the card payment option off! I texted to notify them ask about it twice, but no reply within 47 minutes! So I foolishly selected cash payment trusted them. But when the delivery driver arrived, he rang phone was noisy late at night! He didn't bother to read the delivery note, causing an unnecessary noise I was trying to be quiet. I gave him the cash when he went I noticed my chips missing! I texted at 01.18 to notify them but no text reply! I had to call at 01.35 he was pretending he could not understand me but i think he did as he was determined not to refund chips delivery cost money! Furious! I said some food was goin to be for lunch tomorrow! I said I will have 2 leave a bad review then hung up, as had 2 be quiet! £15.55 for one night food now, unacceptable! Do not pay cash ask delivery driver to wait whilst you check all is in bag before he leaves! Cold food too! I want my delivery charge back chips money, simple. 90p for barbecue sauce to have with chips yet no chips! Do not pay with cash! Do not tip neither, they don't deserve it treating customers like that. No receipt was given for my cash payment! Write on note on order that you require receipts for cash payments if you do order! Avoid if possible. Update: Delivery driver phoning despite I said on phone I have 2 be quiet said he's outside with money! I texted back £5.90 as what's owed said pls put through letterbox, he said ok. As opening door alot of times is noisy plus didn't feel safe 2 open door! He did put through. But, i suspect only because I said I'd write bad review! And after waking neighbors up probably! Inconsiderate company! If you can't read English on delivery notes the person taking the order cannot write English to text back can't understand what English people mean, please both go to English classes to learn English!

I ordered a delivery at 11pm. It’s currently 2.42 am and my food never arrived. Tried to call several times and get no answer. Called around 00 they said the driver taking 3/4. Delivers. I cannot stand lies.

Have used Uncle Frank's a lot over the years..my last visit wasn't the best .Very small portion ,not very warm ..room for improvement.

Dreadfull place Uncle Frank was nowhere to be seen ! Waited at the counter for ages while 2 staff were having a slanging match in nthe back which i could clearly hear. I was going to walk out but then a grubby looking member of staff came out to get my order Looking at the unhigenic way he looked i had reservations on the cleandliness off the place I decided to go elsewhere ! How this type of place keeps trading i really dont know !