Mcdonald's - Capitol Heights

Service: Take out Meal type: Lunch Price per person: $1–10 Food: 4 Service: 4 Atmosphere: 4

I arrived in this mcdonalt on Sunday 09/03/2023 at 11:30 at 14 minutes and at 11:45 they didn't open the window, even though I clicked glass 2/3 times, they came after 5 minutes, and I told me I had my order they say cancel it, they say we can't give it, and when I informed them that there is still no progress, including that I waited here for 30 minutes, they said there is a big order, we are busy, so I asked why the internet accepts this order, no answer, the cars outside are waiting for 15 20 minutes each, the manager inside is not working. he doesn't care about anything he just looks at the screens he can't do anything it's just a waste of time in this workplace the working conditions are not disciplined they all talk inside they all have their backs to the customer a servant of God comes and doesn't say why did you come and what do you want they just want me to cancel the customer is unfair with the customer's money and the food An environment in which the dreams of those who wait are completely ruined, the understanding of business is zero, the skills are zero. they put them here, there is no design, they are working unwillingly. There are such situations... .. Do these restaurant employees think that the drivers who come to buy packages are birds!! I wonder if they want us to cancel the meals, don't they think that the driver came there in 15 minutes, wasted gas and waited 15 minutes to say I just have an order, I came to take it, and if he does not receive this order, he will not get paid, he is actually this restaurant staff you will send them to buy food somewhere else you will do the same then maybe moments. I don't understand why they do this for free, why do they treat the driver as a second child if their duty is to provide food, only the fish and hamburger I will buy are cooked in 2 minutes when you say two fish, I didn't tell them to go to the sea and fish again...

I arrived in this mcdonalt on Sunday 09/03/2023 at 11:30 at 14 minutes and at 11:45 they didn't open the window, even though I clicked glass 2/3 times, they came after 5 minutes, and I told me I had my order they say cancel it, they say we can't give it, and when I informed them that there is still no progress, including that I waited here for 30 minutes, they said there is a big order, we are busy, so I asked why the internet accepts this order, no answer, the cars outside are waiting for 15 20 minutes each, the manager inside is not working. he doesn't care about anything he just looks at the screens he can't do anything it's just a waste of time in this workplace the working conditions are not disciplined they all talk inside they all have their backs to the customer a servant of God comes and doesn't say why did you come and what do you want they just want me to cancel the customer is unfair with the customer's money and the food An environment in which the dreams of those who wait are completely ruined, the understanding of business is zero, the skills are zero…. they put them here, there is no design, they are working unwillingly. There are such situations... ….. Do these restaurant employees think that the drivers who come to buy packages are birds!! I wonder if they want us to cancel the meals, don't they think that the driver came there in 15 minutes, wasted gas and waited 15 minutes to say I just have an order, I came to take it, and if he does not receive this order, he will not get paid, he is actually this restaurant staff you will send them to buy food somewhere else you will do the same then maybe moments…. I don't understand why they do this for free, why do they treat the driver as a second child if their duty is to provide food, only the fish and hamburger I will buy are cooked in 2 minutes when you say two fish, I didn't tell them to go to the sea and fish again...

What a mix-up! I ordered one thing through GrubHub BUT GOT somebody else's DoorDash order delivered to me instead! Who screwed up, the restaurant or the driver??? It doesn't matter; I won't be ordering from this restaurant anymore!!!

Food is good and fresh. Its clean and organized not like other locations I've visit. Customer service is great.