Westwaters Entertainment Complex

To make matters worse, when we asked for a takeaway container, the staff responded with visible disdain, saying, “We don’t do that here; we’re not like that.” I was really disappointed because I've never had an issue with this elsewhere. With a young child, it's common for them not to finish their meals, and we often like to take leftovers home. We dine out frequently at some of the best restaurants in Melbourne, and they typically offer us containers to prevent food waste. It seems West Waters has a different policy, thinking they are above such practices. The woman at the counter needs a reality check — it's frustrating to be treated this way. After all these years of patronage, I’m truly disheartened by this experience and unlikely to return.

Exceptional venue! The service I received was the best I've experienced in a long time. The staff on Sunday night were incredibly helpful, going above and beyond, all while wearing big smiles. The food was outstanding, and the menu offered a great variety of choices. Ample parking was also a plus. Overall, a solid five stars!

Great customer service and atmosphere. Compliments to the chef and staff on Friday night who were able to cater for our dieterary needs and alter the menu great food had an enjoyable night thankyou

The accommodation is quite nice and the rooms are well presented and the house keeping is brilliant. Unfortunately the bistro is an absolute disgrace. Eating here for 17 nights it only got worse not better. Orders were constantly sent out wrong over a number of occasions, The middle aged girl with glasses running the show was rude and the food quality was not up to scratch. It's such a shame as the accommodation is quite good but the bistro is an absolute joke.

We had dinner here tonight. The service was acceptable, but the food was quite average. The salmon was overcooked and dry—I could honestly make a better salmon at home. On the other hand, the pulled pork spring rolls from the specials were pretty good. Overall, I can't say I'll be in a hurry to return.