Auntie Anne's - Chandler

I redeemed the wrong reward by mistake and subsequently the app would not let me redeem the reward I meant to redeem, and the cashier would not honor the reward I meant to use. She also didn’t seem to care that our purchase price would be doubled because of it.

This Auntie Anne's is always missing product. I was told at 1 pm today to come back for a jalapeño pretzel because they didn't have them ready yet, and I did come back, only to be told they're almost out of dough and they're only selling what they have in the warmer...so...also a place with employees who lie.

White girl with dirty blonde hair who was the cashier wasn't the nicest gave me burnt pretzels and my drink was 1/8 soda and the rest was ice, had an attitude like she didn’t want to be there, not my problem. I was nice and polite and she did not give a good experience. Will go elsewhere.

Ok. So I tried to give this place 3 separate tries. I’ve heard the food may be good but you know what the person today is what did it. Idk her name but it’s 1.16.24 11:30 am. She was so rude. Straight rude. I’m sorry. If someone says can I have the fresh pretzels and you say “No, I’m not selling these” you don’t deserve business. From anyone. And this lady was it. I just went upstairs and had wetzels make mine fresh. No problems.

I love Auntie Anne's the problem is the manager at this location she treat her white employees very bad she's rude disrespectful and she don't take the time to train her staff in a proper manner. In the morning the oil smells old like it hasn't been changed or cleaned ! Besides that She has a attitude and she comes off as prejudice or racist. A young white man came for a job she took his number and threw it away 5 minutes later a young black man came she put the number in her pocket and said she would give him a call.... If that's not or prejudice I don't know what is she has a all black staff and the only white staff she has is a pregnant white woman who I seen on her hands and on her hands on her hands and knees cleaning ! NOW THAS JUST WRONG ! The Atmosphere gets 5 stars because it's in a very nice mall.