Cafe Moka - Charlotte

If you want to go to cafe Moka to do work, study, read. Etc. I recommend going before 6pm!My wifi went out at home as I was about to do a class assignment so I had looked up cafe Mokas hours (closes at 8pm) and thought “perfect I’ll just go to cafe Moka” from my understanding, they always make you buy something if you’re gonna stay inside and study. Therefor, I walked inside at 5:15 Pm with the intention of staying for about two hours to do school work. I walked inside and bought a smoothie “for here”. As soon as I sat down there was a sign on the table stating that indoor seating closes at 6 pm. I asked the cashier if I really have to leave at 6 pm if they close and 8pm and she said yes…even the owner or manager overheard me asking and saw my dissatisfaction and yet proceeded to not say anything or apologize for the inconvenience. I wish I was told before I purchased a $7 mediocre smoothie that I had to leave in 45 minutes! After all I did walk in with a backpack so it is prone to known I will be doing some work.It would be nice if this cafe states that their indoor seating closes at 6! On social media or on google/their website. Or better yet…let your customers know when it’s close to 6pm. Especially since cafes are known to be a “study spot” or “work spot” just doesn’t make sense for it to go close indoor seating 2 hours prior to closing I’ve been going to cafe Moka since they opened when I was in high school and now I’m in college and it was a shame to see them take away the inconvenience of customers!!

My favorite coffeeshop in Charlotte! I love their caramel oat milk latte. The baristas are so nice and the atmosphere is so inviting!

How frustrated I was with this place! I came in for a coffee after my Uber order was canceled, It was right across the street from our hotel. The inside is total nostalgia I loved it! But the product here is awful. The first time I came In I was greeted with no customer service but I already knew what I wanted so wasn't much chat just ordered a toffee crunch latte with an extra shot and less ice ...until I said less ice and her response was rudely you know it will be less drink we WONT fill it...I told her that's fine this ain't my first time ordering a coffee before. Mind you I was the only one in here and after I paid I watched her walk up the the other girl making the espresso shots and tell her Don't fill her cup rudely again as if it was such a big issue. I patiently waited and she called my drink I picked it up and left. The drink tasted good nothing wrong. THE SECOND visit is what tore this review down to a 2 star. I came in right before we were getting on the road I walked inside and it was a different staff so again there was no one inside just me I walked inside and ordered another toffee crunch with extra shot and less ice he told me they don't do less ice and I nicely explained that I ordered it yesterday the same way.. he goes is that it? and I said yes I paid and waited patiently well I look over at the girl making my coffee and she's doing it so fast and it didn't look the same as yesterday and When she set it on the counter and called for my order I reconfirmed with her and she said yes so I grabbed it and left. This drink was way darker in color and no whip cream or toffee. After tasting it I realized it was not what I ordered I didn't get a receipt either time so I couldn't see what might have went wrong but the staff here probably wouldn't have cared anyways.

I ordered a nitro cold brew coffee. I noticed after walking out that they poured it over ice. This is like serving a beer with ice in it. I shrugged it off and tried to enjoy the drink anyways. It tasted like old, watered down cold brew. Ended up trashing it, made a u-turn and went to Starbucks. Lesson learned. Staff was friendly enough though.

Went in for a coffee, coffee was delicious. I did experience a bit of the staff’s unfriendliness, however i went back in to chat with the young man and he asked me what he can do to be better, we had a great chat! So maybe before someone goes to write a bad review, take some time to be thankful that you are blessed enough to pay 6$ for a coffee. Also have some grace for the staff because you have also received many graces throughout your life, we all have bad days or moments.