Pheonix Palace

I had a fantastic time at the restaurant, the food was amazing! Our waiter, Cheong, provided us with exceptional service and took great care of us.

This was our first visit to the restaurant, so we decided to try several dishes and share them. We couldn't finish everything, so I asked to have the remaining food packed up. To my surprise, they charged £1 for each takeaway box. We dine out in London regularly and have never encountered this kind of charge before. The reasons they gave for the charge varied from "Everyone does it now" (which I know is not true, as I was at Chinatown last night) to "We need to cover our expenses". Considering this is not a budget restaurant, I expect better service. The idea of discouraging customers from ordering too much food seems like a poor business strategy, especially if they are struggling financially. I dine out to enjoy good food, not to deal with inconveniences or arguments with the staff, so unfortunately we will not be returning.

I really enjoyed my meal at this restaurant, however, my wife ordered too much food so we asked if we could take the leftovers home. After paying the bill, which included a 13% service charge, I noticed that we had been charged £2 for two takeaway boxes. When I questioned this, they initially said it was for electricity costs, but then changed their story and claimed that all restaurants in Chinatown charge for takeaway boxes. As someone who frequents Chinatown in London, I know this is not true. This experience has left a negative impression on me, and we will not be coming back.

Enjoyable night out lovely food. recommend the asparagus with chilli and the prawn with mushroom and bamboo shoots. my family had the szechuan prawn and the crab meat sweet corn.

This was a Sunday lunchtime visit. This is a superb Chinese restaurant very large but tables are very well spaced. It was almost full with a continuous stream of new customers. Good to see that so many Senior Labour politicians frequent this p[lace all the time despite the potentially expensive menu. If you combine Dim Sum with few main dishes you can get a delicious meal for about £30 a head exclusive of drinks. We certainly recommend if you are in London as quiet class beautiful restaurant away from Soho close to Baker St station or Marylebone main line. Booking essential at popular times.