Panera Bread - Columbia

Ordered Mac and Cheese on Sunday evening. I dined in guess they didn't want to wash dishes served it to me in a cardboard container. It was cold and tasted very bad. Normally, it comes with bread, but they gave me chips and put it into a paper bag. I did inform the shift manager it was the worst dining experience I'd ever had and would not be returning to this location again. Additionally, the restaurant was in a mess tables not clean and dishes left on them. I routinely eat at Panera Bread at different locations and have always gotten great food and service. I hope for other customers the Management team addresses these issues as their customers deserve better!!!

Staff at register is very unprofessional and rudeNot comfortable atmosphere at allDon’t recommend this location, love Panera Bread but not coming back to this location

I was pleasantly surprised that they still had the frontega chicken sandwich even though it wasn't on the menu. Unfortunately, the drive thru wait was pretty long and my sandwich was barely warm when I got it. I also wasn't asked what my preferred side was. The convenience of the drive thru wasn't really worth it.

We stopped here this morning at @8 am. One employee was in a booth asleep, one on her phone in another booth and neither even recognized we came in. Food was horrible…sausage on breakfast sandwich was not edible. Bagel was not cooked all the way. Bathrooms were nasty, I mentioned to the girl checking me out and she shrugged her shoulders. Tables were not cleaned, evidently from the day before. Worst PB we have ever been to. Simply horrible.

We stopped there after a long journey to dinner. the young man who took our order was very young and still seemed to learn. he did it well. our food came out in time. it tastes good, we say outside and enjoyed our meal. we have what we expected from this chain restaurant.