Red Ribbon Bakeshop - Concord

Ordered 2 mango supreme cake last weekend for pick up today May 27 at 7pm but my order is nowhere to be found. Staff in the store said that they don?t have my order listed. How can that be when I have a copy of my receipt that reflects the date andtime for pick up.... they offered to give me what is in their shelf.? Ano ako salin pusa... how sure am I if what is in theshelf is fresh. ? It just shows that their internal control is very poor. No matching of balances I guess. Cash in flow againstinventory? I paid and no order tallied. Hello management .... Please check .

I like the best-sellers here in Red Ribbon Bakeshop which are the Chicken Empanadas, Ube Ensaimadas, Butter Mamon buy 6-get 1 free, Yema Caramel Mango Supreme, Ube Overload, Triple Chocolate Roll, Brazo/Ube-Brazo Mercedes Roll cakes, Cashew Brownies,Taisan Slices, Caramel bars Mango bars!!! They're taste very awesome, and good on my budget

Wifey had a rude unprofessional encounter trying to purchase an item last night. Store closes at 9 pm, wifey arrived at 0830pm but staff insisted store closed. I ended up going inside and reminding them it’s not 9 pm yet and I want to purchase after also telling me store is closed. Asked for supervisor who was just sitting and busy on his cellphone watching or playing something and did not even bother to attend customer. Supervisor name Renz Bangayan I insisted to get the full name). I have to pay cash coz cashier already closed. Kudos to Jollibee cashier to change my 50$ bill to accommodate Red ribbons accepting no larger than 20$ bill. hope this review reaches the corporation office to train store employees better customer service.

Disappointed in the ensaymada. I noticed it got a lot smaller. Pretty soon it will be the size of a cupcake.

I really hate to do this. But I used my hard earned money to buy this cake for my moms birthday and this is how it turned out. Maybe I just got a bad batch.... Or they just never practiced their fifo skills. I really like their cakes because it taste like home. I don't wanna punish them for this one time.