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Avaliação da contribuiçãoBEWARE OWNER ERIC NOT About CUSTOMER SERVICE Preorders a raspberry cheesecake that is a $90.00 purchase (specifically requested no chocolate). I called the restaurant the day of picking asked if I could pay over the phone for the cake and send someone else to pick it up, young lady said yes and that the raspberry cheesecake was ready. The cake came in its place and it was a chocolate truffle raspberry cheesecake that is not what I ordered and it was unfortunately too late at this time as the restaurant that we already put candles over the cake. I called to talk to the manager the next day to let them know what happened and that they made a mistake on my order (not looking for a refund just a simple excuse and make them aware so that it does not happen with someone else) The owner Eric told me it was not his fault that the ticket said raspberry cheesecake, but as the individual took the cake he asked if there was a chocolate truffle cheesecake and that?s when he put the chocolate on the cake. I then explained that I had already paid for a raspberry cheesecake and he changed my order after the fact and he said that he did not that it was the delivery person who changed the order. After he went back and forth with Eric who refused to take responsibility for his actions, he told me that he was the owner and that I could quote him when I said to F off. I wish I had read the reviews about Eric and the way he treated his customers before placing this order. Eric doesn't care about customer service, nor does he admit his own mistakes.
We love this place! We've been here a few months a week and still have to be disappointed. I'll get the California Chicken Salad and my daughter gets pizza. We also get their cheesecake occasionally. It's all so delicious and pretty addictive!
Words can?t describe this jewel of a restaurant! Much more then a large Italian restaurant does not know where to start! We started with a pizza with garlic amazing!! Had the meatballs with pasta Amazingly delicious! I had the favorite cheese Steak WOW! then we tried the chef owners cheesecake OMG! So incredibly tasty had two huge slices that you can end?t the cook owner makes himself from the ground on wow! The boss owner is a Kool type very easy to chat with. Please go win? not disappointed take the family or your friend or go alone? No matter fun relaxing atmosphere clean and great friendly staff they GET the meaning of service!! Thank you Erick for your hospitality you will see soon!! PS: Best garlic rolls in town!
First timer. Simple, local, family-run. I was not a fan of Calamari, but enjoyed everything else. Really good salad with a nice mix of ingredients. The trio of eggplants, chicken and veal was delicious. Menu. Many decisions.
Terrible pizza tonight! $26 for a medium pizza with 2 toppings. Requested extra sauce. I?m not sure we got any sauce. The pizza tasted like it was cooked hours before pick up. Like it was a no show and then heated up for me. I had 3 choices for a carry out pizza tonight, so next time it definitely will be another restaurant. Too bad. We?ve both been around for a long time!