Casa De Montecristo - Countryside

Gorgeous. It's like a department store of cigars and accessories. Tried Don Carlos Presidente arturo fuente. Thank you Jakub for great cigar, and Jen for...

Great place to relax and have a cigar very clean and nice staff only reason I'm giving it a 4/5 is because if you buy a 10 dollar cigar you should get soda...

Stopped in to pick up a gift for a friend. The salesperson was so helpful and informative, although I didn't know anything about cigars she didn't make me...

This place is amazing! They treat visitors from out of town like one of the family!

So, a buddy texted saying let 's grab a cigar and head over to Montecristo 's in Countryside . I was a bit hesitant as I 've read several mixed reviews. I 've frequent a few other shops in area and around Naperville and the service has always been excellent, so my expectations were high. However, since my guy lives in the area, I just had to go. I purposely arrived earlier today (12:30) knowing they would recognize him, and I was curious about the service for me but also wanted to observe how other customers were being treated. I can honestly say, I was presently surprised and truly appreciated how they have gone above and beyond to work on their service. Every company has issues with employees from time to time. It 's how they respond and fix the issues that set them up for longterm success. Trust me, I 've gotten great service from Fogo de Chao, Coopers Hawk, etc, and I 've gotten bad service from these same establishments. Every time, the management staff has rose to the occasion put their best forward. After two hours here this afternoon, I will certainly be back. The environment and selection of cigars were outstanding. Tony D.