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Avaliação da contribuiçãoI wish I could give zero. As frequent customers via Deliveroo (mentioned on our receipt), tonight a whole main dish (of 2) was completely missing. We reported on Deliveroo but also rang the restaurant, who, after answering the phone and leaving me on hold for a long time, told me the food had been in the bag and to speak to the Deliveroo driver inferring that he had taken the food. As I explained, the bag was sealed and if/when it is opened, the bag tears so as it had not, they clearly had not included the dish. They offered a refund but I still needed dinner? They were not interested. We have now had to pay premium delivery, again, for the missing dish. To be clear, I do not believe this is a Deliveroo issue, the response received from Prezzo was disgusting, they simply did not care.
We loved out visit at this restaurant in 2022 so when naturally revisiting it now was a must for us........and we loved it again. We had pizza, chicken and Tuscan Sausages and those were out of this world dancing on the pallet of my mouth a perfect dance of texture and spices. As we plan another trip to Crawley later this is and Prezzo is a must one for us yet again Try it and you will love it
I visited with my frienda last week and Harrison was so professional behind the bar and greeted us with a warm smile.
I want to express my gratitude to the wonderful manager and waitress who took care of us today. It was such a delightful experience having lunch with my two sons in this charming place. The staff was kind and the atmosphere was pleasant.
We had an amazing experience dining at Prezzo and enjoyed it so much that we went two nights in a row. The food was fantastic, the service was excellent, and the wine selection was great. We tried a variety of dishes including pizza, pasta, and chicken, all of which were delicious. We highly recommend the Marsala Chicken with Mushrooms, it was a stand-out dish. During the warmer months, you can dine outside on the balcony of the second floor, which we will definitely do next time. The restaurant was busy both nights, so it's recommended to make a reservation in advance.