Whataburger - Cross Roads

Update: Caleb the Team Lead needs to cheer up! Always looks like he hates his job.This whataburger has improved so much, thisnis the best I have seen as far as fresh food and good solid service. The only knock is the outside cashier most of them are extremely disgruntled lol.

The manager working at 12pm on 4/20/2024 does not know how to manage people. I waited on my online order, which was fine, but the manager was more focused on getting one of the employees in trouble for coming in out of the rain to refill his drink instead of processing any orders, and he ended up messing up my order anyway.

The customer service at this place is terrible. Every time I come to this place there is an issue with the service.

Forgot to give me a whole chicken sandwich and I live 20 minutes from the So I can’t even go back.

Not sure if it's better than in n out but it's definitely tasty, onion rings dissapointed tho