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Avaliação da contribuiçãoTotally Cooked was by far the most responsive and helpful vendor we dealt with on our wedding day. From the get-go our event coordinator Kennedy was extremely responsive and super helpful. I don’t think there was a time when an email went more than 2-3 hours without a response and the response was very clear and detailed. The team on site went above and beyond contracted duties to help out, and it was greatly appreciated. From helping to set up centerpieces and final table arrangements to helping with replenishing our dessert and s’more station, they were always willing to be an extra set of hands. The lead server Nicole was very attentive and continually checked in with me and my wife if we had any needs or things that she could get for us during the reception. It truly helped to make sure we were taken care of while we had so many other things taking our attention. The remainder of the staff was also wonderful. We have had several guests comment on the bartending service that they were extremely personable and helpful in making drink suggestions and keeping the flow of the line moving. Finally the food was just outstanding. Nearly every guest we have talked to since has brought up the food, and they all seemed to have a different favorite station which is a testament to how good each of them truly was.
The entire process from the initial inquiry to the wedding day was so smooth. Kennedy was a pleasure to work with and was so quick to respond to any questions we had along the way. They nailed the look and everyone enjoyed the food. We also hired them for our wedding shower and that was a great way to preview things for the wedding. Highly recommend!
Would not recommend. Our hot appetizers were cold. They showed up without bar cups. We had 3 different points of contact because they had so much turn-over. We had 1 super rude bartender who didn’t even know how to make a margarita. They also sent us a final estimate the night before our wedding that was $600 more than the invoice we received 2 weeks prior. Communication is awful. The owner just made excuses for every issue we came across. They did nothing to right their wrongs.
Very unhappy experience! We went for a tasting. We didn't book with them on the spot, so they charged us $80 per person. We had 4 in our tasting. They will apply what you paid to your total event bill, IF you book at a later date. This is a major pressure tactic and NO ONE would ever get another penny from me with this kind of business practice. We would have been fine with paying a reasonable amount of $20-$25 per person for their time and food. We each got chicken breasts and thinly sliced brisket to try, but had to share the salad, potato, and veggie. We didn't get a full serving each of the sides.
I have used Totally Cooked for the past five years for a golf outing event. The food is always delicious, and the service is very good. I highly recommend the BBQ items. Good portions. The brisket is so flavorful and the bbq sauces compliment the meal well.