Mcdonald's - Denton

Rude ass customer service was in a rush had a little to no time to understand our knees and what was happening with our orders and overall terrible service. Don't care what time of the day it is you should still have a good customer service.

HORRIBLE SERVICE!!!! I ordered a curbside order and go to pick it up within 20-30 minutes. They always rush and clear out the orders for some reason. Most places would leave the curbside order until the customer came to pick it up. I parked in curbside and called about the order being completed even though I hadn't picked it up. The woman over the phone was rude and LIED and said I ordered it for drive thru. I specified that I had a notification saying it was curbside. She then asked me for my spot number rudely and after I told her HUNG UP IN MY FACE. I ordered a Mcchicken and it looked like it got fisted and balled up. **** these employees and their service. You get paid to bring customers curbside orders. It was the lying and LAZINESS for me...

My 2nd time going here for FRESH COOKIES . Unfortunately this time the gentlemen taking the order, manager and works thought it was just perfect to hand me cold cookies each time I handed them back and asked for fresh they pretend to not understand. The customer service was non existent.

I went to McDonald's on 9/18 and ordered a meal with a caramel sundae. The order looked good but when I began to walk across the street, I realized the lid was not properly secure and the ice cream melted and spilt all over my hand. By the time I got somewhere to clean up, over half my sundae was silt and gone.

Every time I come here, it's a 50/50 on whether I'll actually be able to get food. Either they close down the restaurant early for some unclear reason, just one car is served every 20 minutes, or you get to the menu and no one ever takes your order.