Pizza Hut, Chaddesdon, Derby

After ordering and then sitting down with drinks and salad were informed that they had run out of individual pan bases. This was at 6pm Ordered a stuffed crust and american thin which were awful. Ruined a family meal and a total waste of money. Wont be visiting again.

So we booked a table for 3 kids and 2 adults as it was a birthday treat ! We arrived at 12.30 didn’t see any staff a guy was on the phone when we arrived he , then half mumbled to us and showed to us to the table , so I’ve not been to Pizza Hut for afew years so not sure how the buffet worked he asked us what we wanted to drink and disappeared! We were left for a while so I presumed you just helped yourself , no one explained how it worked my husband ordered a beer which never came I had to ask someone for it ! Everything else was self serve ! The restaurant was only a quarter full not busy but most were having all you can eat buffet we went up to the buffet area ! Where I was disappointed to find hardly any pizza it was empty ! The guy was cooking them but 1 at a time people were Grabbing the pizza everytime it came out just wasn’t much choice , 2 kinds of sloppy pasta and bits of salad that wasn’t overly appetising , Ice cream factory ran out of ice cream , the area was sticky and dirty not clean ! we counted 8 staff at one point and they didn’t seem to have a clue what was going on the guy who took our order never came back , suddenly started filling up and we ate and left what a total disappointment wasn’t cheap either ! Staff need customer service training and the whole place lacked atmosphere! I definitely won’t be returning ! I felt like I’d paid just to eat salad ! Don’t bother I think kfc would of been better !

The restaurant was very busy but we received our lunch quickly. They have a great variety of vegan options that are prepared individually.

Pizza Hut is the perfect place for my Sunday dinner. They offer free parking, quick and friendly service, a wide selection of pizza options on the menu, and delicious salads to enjoy while waiting for your meal. The food is always good and satisfying.

Visited last night. Ordered and my wife has an allergy to mushrooms. Told the waitress. No problems. Then the manager decided to intervene. My wife just itches a bit if there is a trace of mushroom but the manager didn’t want to listen. Just said “I don’t think you should dine here”. He was not willing to listen and was rude beyond belief. Been to this restaurant many times before and no problems. Went to the other Derby Pizza Hut and we had no problems there. Won’t be visiting here again