Chipotle Mexican Grill - Des Moines

We ordered 6 meals. Some burritos were so tiny compared to normal and people went hungry. Nothing tasted fresh. My 7 year olds quesadilla was so spicy she couldn?t eat it and was given a rotten orange as her ?side of fruit?. This is unacceptable and couldn?t believe someone would serve this.

Food was good, but the tables needed to be wiped. I was there around 4:30 pm and I was one of two customers. The place needed to be cleaned up, swept, wiped down, etc. Also, I was waiting behind the glass, but I was not acknowledged for several minutes while one was cooking the meat, and another was filling out an online order. Just a l 'll be with you in a moment would have been nice.

We ordered online and ate outside when we picked it up. They were so busy but the staff was on point! These people need to be paid more! The work was literally non-stop the moment we arrived. Whoever owns this location should be proud and hire more help. Food was delicious and made just the way we requested! I am impressed, to be honest! I DO NOT DO FAST FOOD! But, I would come back here!

This is like the 3rd time this location can?t mash up the avocados in the guac. It kills the whole meal and tastes fake and disgusting. Really get the vibe every worker that?s there hates every customer that walks in.

Chicken was lukewarm. I sat at a table and by the time I sat down after getting my drink it was almost cold. Brown rice was not cooked all the way. It was hard. I understand since it sits on steam table it shouldn't cook all the way through but it should not have been hard. White rice had hard pieces in it meaning old rice was mixed with new rice. Music was up a little too loud and cashier counter was dirty. It never got cleaned the whole time we were there. Tables were dirty was hard to find a clean spot to sit. Quantity of food was good for the price though.