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Avaliação da contribuiçãoTwice, TWICE we’ve arrived well before closing and found the front door locked. Today was the second time which has pushed me to do a review. Who owns this place? Do they realize the reputation damage their employees are creating?Other times they’ve been out of bananas or brownies for the special sundaes.Do not try to spend your money here. Vote with your wallet!
The staff had poor attitudes, and it seemed like they were trying to close early. They need to improve, especially for such a mediocre scoop of ice cream.
Every time I visit this location, they NEVER have any brownies! I make it a point to call or stop by every week to order a brownie fudge sundae, only to be told that they don't have brownies. What kind of ice cream shop has a brownie fudge sundae on the menu but never has all the ingredients to make it? If you want to avoid disappointment (and trust me, you will be disappointed), I recommend heading to the location on Kiest and Hampton, just a few minutes away. You'll thank me later!
I cannot recommend this location. The employee's attitude this morning was terrible. She had the audacity to tell me what I should have done regarding an issue I faced. I returned a donut from the previous day that was extremely stale. She suggested that I should have called them about it. No, ma'am, your store should not be giving out stale donuts. Then she mentioned that I should have addressed this at the speaker. Well, I don’t work here, so I’m not aware of the protocol for returning the subpar product you served me. It was just too early for this! When she walked away, she let out a loud sigh and said, "Eww, Lord," to which I politely responded, "You're right, eww, Lord, this is ridiculous." It's unfortunate that good service is hard to find in this area, and the attitudes are unnecessary.
Soooooo.....every time I come here its different but ya'll do sell pup cups management please let all of your employees know.
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