Relais Du Rhin - Drusenheim

Disaster. we had booked, no table prepared upon arrival. the waitress is unpleasant, very unprofessional, speaks to the customers in an inappropriate way on a totally denigrating tone. no card tells us about the aperitives "Ulah, no have a card, covid covid. "the meal card is on a slate, laying unnecessarily on the ground only allowing two people to consult it. The service is looooooooooooooooooong. plates are not served at the same time. what ordered is to forget cf: table in front, which also have a negative opinion. When we wanted to pay, the waitress had to make the note in stress, not having taken any note of our orders. What is the use of your checkout software if customers have to tell you their notes at the end of the meal to pay? We were with a person with reduced mobility, no handicapped access at least to our knowledge, not indicated and not informed by the staff, fortunately that the person is able to stand up with the help of his armchair. In short, I do not recommend for these reasons: unskilled, slow and unpleasant staff. No handicapped access to long waiting times no card for anything, the covid is only an excuse, because any good restaurant is able to offer a qr code or a laminated card and disinfect at each passage. kitchen with no surprise, taste and service as at home. To escape, unscrupulous.

A very nice welcome and a nice little card. excellent family cuisine, nice quantities

We enjoyed the setting, service and meal. I can only advise you.

On a one-day trip, my mother had an urgent need for a toilet. On request, while the restaurant was still closed, we were opened, but my mother, who was almost 80, was denied access to the toilet. The reception is different. (avis d'origine) bei einem tagesausflug musste meine mutter dringend eine toilet aufsuchen. auf anfrage, bei noch geschlossenem restaurant, wurde uns geöffnet, aber der zutritt zur gurde meiner fast 80jährigen mutter verweigert. gastfreundschaft sieht anders aus.

Very good restaurant. Good card. service listening to customers.