Blue Pacific Fish & Chips - Echuca

I regularly went here, our order was stuffed up and a $10 burger was given to someone else. We were down the river by the time we realised so my partner went back and the owners swore black and blue they gave it to us and would not refund the money. I then rang up and they "realised they gave it to someone else" I asked for a refund and said that I was annoyed because the rest of our tea was going cold then she just went on a rant and wouldn't let me get a word in. I managed to say "but isn't the customer always right" and off she went again saying that we are not welcome back in the shop. I ended up hanging up on her because she was completely unreasonable. I will not be returning after that!!!

Great staff good fish and chips, seafood or burgers. There is a large menu with something for everyone

A stranger will know that this shop is promising. It is not in a prominent position, but a stream of locals call in to take away their orders. In the fish department, there was a choice of butterfish, blue grenadier and flake. There were 3 of us so we tried all 3. Excellent for an outlet so far inland, and no close to any population centre.

Cool lil'nice & relax pool area and slot machine! Friendly atmosphere and really nice staff!!! :o)) A+++++

Been going to blue pacific for 15 years food is always nice but the customer service has always left me speechless and i have to say something this time. Rang up to advise that we didnt get something and before i finished telling the owner she was yelling at me on the phone and very rude. I have never felt so belittled. Will never get food from there again...and some friendly advice to the female owner...its not nice to hear you talking bad about other shop owners in the street....get some customer service training