Pizza Hut - Edinburgh, City of

It was packed and the salad bar looked unclean and messy. I had a pizza, ate the first slice, went to get the second one and there was a giant greasy hair stuck to the pan under the slice I ate and the remaining pizza. I was sickened. The guy said he would refund it all as I sat there whilst my husband ate his. They should have taken his away too so that we could eat together but I was satisfied they were refunding us because of the experience. I find a fee days later they just refunded mine. I complained but they wouldn't do anything. Dirty smelly and with incompetent staff!

If I could leave zero star I would do so. Quality of food is disgusting. Salad bar with no edible options (some raw onions, mayo salads and cheap nachos to pick from). This food couldn't justify even the lowest prices. When you scan your order to pay online it is not allowed to continue to checkout without leaving even 5% tip. I always leave tip, I just find it totally rude to be forced to leave tip. Avoid at any cost!!!!

When you’ve spent the day traipsing up and down a new city with a group of kids… a Pizza Hut can quickly turn into a happy pit stop and certainly keeps the kids and teenagers satisfied! It’s the standard formula food and salad bar but the staff are nice and welcoming towards children and the atmosphere is relaxed. Thanks

My children wanted to go to Pizza Huy so we went yesterday to the Pizza Hut at Hanover Street Edinburgh. First we stood for 20 mins waiting to be seated and was greeted by a rude man approx early 20’s no manners. Then when we were seated decide to have the buffet at £14.99 per person and there was four of us. There was hardly anything out service was slow and pizza tasted awful. When we got home at night all four of us felt ill we won’t be back. It’s not the cleanest either.

Nice staff but pizza had little or no cheese. Apparently head office have cut amount of cheese. Real shame