Mcdonald's - El Campo

MY FAVORITE COFFEE.. THEY MAKE IT EXQUISITELY!!!!. I LOVE IT.. ALSO VERY GOOD SERVICE.

You have to double check your order all the time. It's wrong a lot of the time.

I have to say that was the worst service I've ever experienced at a fast food chain. The guy in front of me that was waiting at the window was waiting on a milkshake we were in line for 20 minutes that is ridiculous! I thought he was waiting on a large order but no he was just a milkshake. Also the board outside told me my total was 4.58 but they Took for 4.97 at the window, I'd also like to know why the manager of this store is not at all responding to any of these negative reviews.

Let’s get into it. This mcdonald’s needs attention in a lot of areas. When walking in the workers have their personal belongings all on the table. There are customers always walking in getting something they forgot such as drinks, sandwiches, fries ect. Even if they are busy.. food is still not hot or fresh. You have to ask for everything to be made fresh even then they still will grab it out of the yellow colored trays. They started relying on the kiosk too much to where the workers do not even know how to use the register. You cannot fully customize your burger on the kiosk so you have to order at the counter. At this location the kiosk will not take card payments so it serves no purpose. The workers have attitude problems trying to start an argument or situation by walking back and forth to that table where they have their personal belongings and bump you (assault) on purpose. Like I said this location needs attention in so many areas. They also take orders when they cannot fulfill the order causing a back up because they now have to refund your money because they do not have an ingredient as simple as caramel to make a frappe. I’ll update this review as I monitor this location further.

Worst service. Bought dozen cookies more than half burned. Called them whoever answered hung up on me after I explained bad service. SMH.