Buffalo Wild Wings - El Paso

The wings were mediocre at best . But the service was absolutely horrendous. I submitted an order of 30 wings 3 flavors, 10 wings per flavor . When I picked up the order I noticed there were 20 mango habanero wings , 4 garlic Parmesan and 4 salt n vinegar, equaling 28 wings lmao. I literally laughed at how messed up the order was . When I spoke to the manager he looked at me like I was crazy . Really? Lol so I had them remake my order . Do not come to this place ,especially for take out . These ppl can’t count . And when you notice a deficiency on your order ,they don’t like it . Ridiculous!!

On July 6th at around 8:30 pm, my wife and I entered this business for the first time ever. We waited to be greeted or directed to a seat for more than 4 minutes, with no one to say anything to us. After we were pointed only toward a seat, we sat and enjoyed all the televisions on for our entertainment. By 8:46, I told my wife we would give the servers ten more minutes and we were leaving. At 8:54pm, my wife had had enough since no one ever came to the table to take our drink order or say anything as explanation to the long wait. After waving down someone we explained to them and the manager we would not return. There are many other places to get wings that will at least acknowledge you have entered and provide much better service.

Friendly people, great food and lots of beers on tap. TouchTune jukebox. A little bit bit darker inside than most BWW locations, if you care about that. I like the trivia, too.

Everything was okay until… me and my husband wanted a beer to start. Guess what if you don’t have an id they won’t serve you any alcoholic beverages!! Even if they can tell you’re over 60 hahaha!!

This location is absolutely horrible. It’s not clean the host and other staff was rude. Asked for a manager and they never came. Finally gave up on the manager after waiting 20 min. When we walked in there was about five people who walked in right before us and they were sat right away. When the host finally came back we were told it was a 45 min. wait. There were open tables everywhere hardly any car in the parking lot, and several wait staff. There was no reason for a 45 min. wait. We had not been in a long time and were really excited to enjoy, but with this experience I will never be back. 3.9 rating is generous for this place. Do yourself a favor save yourself time and money and go somewhere else. I have a good influence in this town and everyone I know will know not to go to this location on gateway. It would be good for Buffalo Wild Wings is the fired this staff and closed this location. Maybe something worth going to would come. The worse restaurant in town.