Great American Steakhouse George Dieter

It was very nice, not too busy for a Saturday that I personally enjoyed, I went in and told the host I had a reservation and was right next to my man and I had a wonderful time.

Reserved table for 4 people for birthday. I waited outside 30 minutes and called to see if my table was almost ready. the hostess was really rude and asked what my name was and what time. I told her I reserved myself through an open table. they didn't know what that was and was like we don't reserve table for less than 15 people. I told her I had a confirmation and said I was waiting in my car and if I could put my name on the waiting list. she told me no and if I want me to come down and go in and put my name on the list. I approached hosting and let her know I just called and asked if I could give up my name. they looked worried and stared at me. bad customer experience.

Eating and server were exceptional. I ordered a drink from the bar and almost came when I was finished with my dinner. we noticed some food particles on water drinking glasses. So of course we stopped using them.

Our reservation was ready when we got there so less than 5 minute wait. Our server was great! She was very attentive. However it took more than 30 minutes to receive our order. One of our party drove in 5 hours to meet with us. The appetizer combo was skimpy and expensive. The coleslaw and beans that come with dinner were not as we remembered them. The brisket was super dry. Lacked smoke flavor. The ribeye steak was cooked correctly however far overpriced. The steak burger was over cooked. The prices and quality of food did not match up. Over all a bit of a disappointment. We will definitely have to rethink our dinner choice for our next meeting.

Went to have dinner with my sister. Restaurant was 3/4 full. Service is very slow. Took anywhere from 20 to 30 minutes to get a drink. I have been here before and the food has been excellent, unfortunately this night the food was not as expected. Filet mignon was dry and baby back ribs were raw and chewy.