Dunkin' - Elgin

Out right rude!!! I could spend $100 /per day there, their faces, disposition nor energy doesn't change. Everyone working there looks like they hate the place. I'll go to the other Dunkin.

I’ve worked at Dunkin for over 6 years. I’ve never served a hot chai latte for a customer knowing the cup and milk is still cold. The guys had a second chance to make it and I asked politely. It’s still cold. I mean this is ridiculous.

Customer service is the worst. I'm not sure who is in charge of hiring all these high school kids but they definitely have an attitude. Some 16-year-old all girl yelled at me at the drive thru a few weeks ago. I canceled the order and went to the window to confront her. She was totally fine with me complaining to her manager and even provided her name. Well Lupe or what ever now you are famous Latino girl on the block. I would advise not to take a next job in the Customer service. You are not a good fit for this at all.

Great employees…. always so motivated…. My favorite Dunkin location in Elgin!!!!

I rate it a 0. they have such an ugly atittude towards clients. Don't waste your time there. Go to the one on Dundee!