Papa Johns Pizza - Ewa Villages

Order ready on time. Friendly service.Pizza was good and tasty.Oreo bites not good ended up in the trash. No flavor.I would recommend this location.

Don’t be fooled by the “hours” listed; apparently this store decides when it wants to work or not. I tried to order a pizza 35 minutes before close. 5 min later they cancelled it. Ordered again; same thing. Called to order; same thing. Finally the “Papa John’s representative” who was taking my order from apparently a remote location, perhaps Pakistan or China, passed me along to my “local store”. This was at 1143. I was greeted with “we not taking any more orders, so if you didn’t order yet don’t bother”. No “hello”. No “sorry”. When I explained that I’d been trying to order since 1126, he said well we’re locking up, so if you want pizza you have to be here in the next 10 minutes. Keep in mind, this was 17 minutes before closing, so apparently this store has staff so incompetent it takes them a whole 7 minute to turn a lock. Seriously. If you’re open until midnight, you don’t close 35 minutes early. On a Saturday night. Full blown incompetence totally lacking in any remote kind of customer service. I guess they just don’t want any business. Perhaps the little chippie who decided to answer the phone “we not taking orders” doesn’t want a job any more, or just wants the location to go out of business. What a joke.

Fast Service, Friendly Service Team, Order perfection, On time order delivery and pick

The food I ordered came within 35 minutes which would be great if it wasn’t luke warm when I received it. They skimped on the toppings by A LOT. Ordered a large pepperoni pizza and the advertisement shows it is covered in pepperoni with little space in between each. There was maybe 12-15 total pieces. We thought we had someone else’s order by mistake because it was unrecognizable as a pepperoni pizza. You get more toppings on a store bought freezer section pizza. Definitely not worth the money.

I phoned an order for carryout. I asked the call center if Papa Johns still did the 50/50 Senior Discount. He said ask the cashier at pickup. I arrived and found that they no longer offered this much beloved and appreciated perk. Oh well, so I paid for a specialty pizza which was half the Meats pizza and half the garden fresh pizza on original crust. The order was perfectly made except one of the four slices of the Meats part did not have any meat....none. I thought overall, the pizza was a bit overcooked, but the service was pretty good.