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Avaliação da contribuiçãoGreat steak cut selection. They have a wide menu of beef and chicken. I had a ribeye steak. It was cooked the way I like (medium) , But I had much better steaks in general. It didn’t taste as good as I expected.
TOURIST TRAP!! The worse you can get. One steak was overcooked and one steak was undercooked. Waited 20 mins and the staff was rude and unhelpful. Do no waste your money, you can get much better steak elsewhere in Florence.
Stay away. The customer service is terrible and the worst I’ve ever experienced; the staff is arrogant, disrespectful and borderline agressive. The food is mediocre at best. Do yourself a favour and spend your money elsewhere with the bar set so low at this restaurant, it won’t be hard to find another restaurant that treats customers better than the staff at this one does.
I ordered fillet mignon and sirloin, waited for around 25 minutes. I saw one sirloin wad ready on the paper plate, then the staff found out he forgot to grill the fillet. I think it’s ok, I don’t blame him because there are just too many orders. There are more than 15 steaks on the grill at the same time and there is just one staff to grill. But then, he took out a random thin meat and said that was my order. I actually had been standing there for 25 mins and witnessed that the female staff told him it’s wrong before he came to me. He just ignored her and me as well. I told him, l ordered fillet mignon, not this. He pointed to my plate and said, “ it is fillet mignon”. I insisted that the steak he gave me was not fillet mignon and I don’t even understand why we need to argue. Then, he just took out another thin meat from the grill and tried to educate me what a fillet mignon is. I found that funny, but I am actually fine with that whatever charcoal grilled beef. So I took two steak back and started to eat. The right one in the photo is sirloin steak, the taste is ok, lovely crust on the surface. But the steak had been grilled for too long and become well done. The left one in the photo is “fillet mignon” according to him, inside it was almost uncooked. I went back to him and said. It is cold. He looked unhappy and said some Italian I can’t understand. So I repeated a few times ,it is cold, cold, cold. Then, a taller staff (the cashier and butcher came and tried to educate me that my order is medium rare, it is supposed to be cold. I was actually amazed. I didn't bother to reason with them. I just said, “first it is not fillet mignon and second it is cold.” The taller staff said something to another staff. I thought I got a refund or another steak. Instead, they gave me a hot metal plate. That actually worked and my “fillet” became a Japanese hot stone style steak. P.S. I don’t see any of them wipe or clean their hands during the whole time, but they seasoned the food with their fingers. Just an observation, I’m not a doctor.
La Carne E Salumi Famiglia Savigni Terrible Steak Tough as Rubber! They were giving out samples of the steak on sticks it tasted great so we decided to order the same meat. spent €89 for a 1.5kg Bistecca alla Fiorentina based on what I tasted but when my order arrived IT WAS TOUGH AS RUBBER. Told the staff complained about it but they did nothing. DO NOT EAT at this butcher shop at Mercato Central Firenze Italy. its a tourist trap they trick you with good meat to taste and serve you low quality tough meat. You have to pay up front so cant do anything when served with terrible tough low quality meat. DO NOT Waste your money at La Carne E Salumi Famiglia Avigni