Mcdonald's - Fort Myers

Great mcdonalds. where they put the drive thru is not the best. I wish they had a pedestrian zone. the bathrooms are good, but should have another urinal. Eating is good here.

I visited there around 8:30p today. I ordered 2 meals through the drive-thru, and requested no salt on both sandwiches and fries. They mistakenly tried giving me two medium cokes. After telling them what it was I ordered, they gave it to me, and it was correct. They asked me to pull into a drive-thru spot because I had an order come through my delivery app while I was in line, and it wasn’t ready yet.While I waited, I ate my food. My fries were so salty, I didn’t even bother tasting my sandwich. I went inside. It was obvious no one took anything serious or even cared. The place looked more like a hang out spot for them to congregate at. Also, I’m not sure when their shift started, but everyone’s uniforms were so clean, it almost seemed like they were only there to try to look fly or something. I don’t know about anyone else, but back when I worked in the fast food industry, myself and and the rest of the crew tried to keep ourselves clean as best we could, but it was difficult to since we were actually putting in work and moving like we were getting paid to do something. And at that time, we sure were not getting paid $14-$17 like fast food employees and Mgrs. now are.Anyways… it took them a minute to even acknowledge me at first. When they did, a young lady who I believe to be the Mgr. or a Lead Crew member, took my bag of food to replace it with fresh food. She looked like she was more ready to go to the club than for work, considering all of the make-up, bulky facial jewelry, and thick, dark, glue-on eye-lashes. Then, they accidentally gave my delivery order to the wrong person, so they also had to correct that as well. Another young lady with brown hair who was there in a pink shirt looked like she may have been a team lead or Asst. Mgr., but another crew member had to show her how to ring up that land and surf sandwich someone was ordering. She did not seem to know what she was doing. The only person who I can see in the front that looked like they had some type of sense was Juan (I heard someone say his name). He was moving around re-stocking items. I eventually got my correct food, which was fresh, including the delivery order (at least, I hope it was correct, considering the bag was tapped closed, so I couldn’t check behind them). I really hope they realize how unprofessional they look and that it’s not about what you do, it’s how you do it, and also… whatever you do, strive to be the best at it.

Ordered Doordash and my sandwich came to me black and shrunken. Luckily I didn't bite into it! Cheers to DD for refunding it immediately based on my relationship.

The didn't make sure my order was right and they didn't give the price when I was done ordering in the drive-thru, they didn't make sure they were charging me for the right order I had to ask them to repeat the order, and they didn't tell me what the order was at the pickup window. I've worked at McDonald's before. They need to start doing Ask, Ask, Tell The food is good, but the employees need to be worked on.

Not in my was there an issue with my drinks when I was there but they also gave me the wrong meal! I work in the food industry I know accidents happen, but twice in one night? Let’s get it together, you are a fast food joint, with screens that tell you the order, not difficult!Signed a MANAGER in the food industry!!!!!!