Jack's - Fort Payne

Service was great!Food was fresh,my caramel iced coffee was amazing!!!Thank you Charity!!!

Update: I appreciate Jason Morrow, a manger from the location I visited, reaching out to me to make my order right. He was delightful to talk with. Jacks around for several decades for a reason, good employees and (normally) good food. Jacks PLEASE bring our regular fries backStopped for lunch, got 2 3 piece chicken fingers and fries. Fries were old nasty. So $7 for 3 chicken fingers. Same last time I got a meal with fries, always old re-cooked

Been to both location in fort Payne ALWAYS out of chicken (fingers and bone in chicken) no matter what day or time. Cold slaw was old and nasty, fries over salted and old couldn't eat them. Was told they no longer have mac and cheese sad restaurant all

As of lately, the biscuits have been a little under done. Otherwise, it's always good. Good service, always clean and tidy.

We came through Sunday night around 9:50 pm and the young man working the drive thru had amazing customer service skills. I was afraid with it being so late, our visit might not go well, but he went above and beyond to make us feel special. Unfortunately I do not know his name, but he was awesome.