Panera Bread Urbana Pike - Frederick

The bread on the lobster roll was fresh but lacked flavor. The chicken noodle soup was good but served lukewarm. Unfortunately, the staff seemed to ignore us and only called our number when our food was ready. They need to improve their process for better service.

Has not understood the thing correctly, but they are bent backwards to quickly correct it and make our experience as perfect as possible. I think that should earn a 5-star rating anywhere. love panera... and you're getting toooo

Apparently they don’t honor special instructions. I asked for something specifically in the instructions at the register and it wasn’t honored. I mentioned it to the lady who gave me my food and she gave me an attitude. Being nice and following requests goes a long way!

While this restaurant technically offers vegan options, the selection is very limited. I recommend going a little further and getting a sandwich at Common Market instead, as they have a much wider variety of vegan options, including vegan meat and cheese. There is also a Cava location nearby. Personally, I don't even think of Panera when deciding where to eat as a vegan, as there are easier and better options available.

I really enjoyed the tomato soup, apple salad, and Mediterranean sandwich at this restaurant!